Free Shipping On Orders Over $99

STARSTRUCK CANDLES

Shipping Policy

Shipping Policy

Turnaround

Please allow up to 5 days for items to be shipped out. Some are made to order!

Carriers

We use the following carriers to deliver our orders:

USPS
UPS
FedEx

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.

Shipping Rates

The shipping rate is a flat rate of $4.99 for orders within the US only.

 

Returns, Refunds and Exchanges

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a defect. Your must return the item within 30 days of your purchase. If your candle has arrived damaged, please email or text us a photo of it in the condition it arrived in. TEXT/251 401 7341

1. Please email karen@starstruckcandles.com to request a refund .

2. Mail your returned item to:
Starstruck Candles

28825 suite C US HWY 98 DAPHNE AL 36526

3. Include in your package a signed letter stating the reason for your return and the original receipt..

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

 

Giving Back

I donate a portion of each candle sale from each line to a different charity.

Created By Hand

All my candles are 100% hand made so therefore each is a little unique.

Shop Now

Candles can all be custom labelled to represent your business!